Refund & Cancellation Policy
How registration fees, transfers, and event cancellations are handled.
1. Registration Fees Are Non-Refundable
All registration fees for Red, White & Ball are non-refundable. Fees support tournament logistics, equipment, officials, shirts, and scholarship spots that are committed in advance of the event.
2. Team Transfers
If your team is unable to attend, you may transfer your team registration to another coach by contacting info@redwhiteandball.com at least seven (7) days before the event. We'll update the team's coach and contact information without charge.
Transfers requested within seven days of the event will be considered on a case-by-case basis but cannot be guaranteed due to scheduling and shirt-printing deadlines.
3. Player Substitutions
Players on a registered team may be substituted at any time up to the event so long as substitutes meet the eligibility requirements (grade, gender division) and have a signed participation waiver on file. No fee for substitutions.
4. Event Cancellation
If the event is cancelled by us due to weather, safety concerns, or other circumstances beyond our control:
- We will issue refunds of registration fees minus payment processing fees charged by our payment processor (Stripe).
- If a portion of the event is completed before cancellation, refunds may be prorated.
- We may, at our discretion, offer a credit toward the following year's event in lieu of a refund.
We will not be responsible for travel, lodging, or other costs incurred by participants in the event of a cancellation.
5. Weather Delays
If play is delayed but the event continues the same day, registration fees are not refundable. We will make every reasonable effort to complete the tournament.
6. Optional Contest Fees
Three-Point Contest, Free Throw Contest, and other optional add-on fees follow this same policy — non-refundable, transferable to another eligible player on the same team up to seven days before the event.
7. How to Request a Refund or Transfer
Email info@redwhiteandball.com with the team name, registrant name, and the reason for your request. We respond within two business days.
8. Contact
Attn: Registration
2575 Canterbury Rd.
Muscatine, IA 52761
info@redwhiteandball.com
(563) 607-8700